Tim operasional Valdo siap melayani pelanggan AndaValdo's operations team ready to serve your customers

Apabila perusahaan Anda kewalahan menghadapi lonjakan telepon, butuh tim sales atau penagihan yang rapi, atau ingin menambah tenaga kerja tanpa merekrut sendiri — di situlah Valdo bekerja. 

Valdo adalah perusahaan Business Process Outsourcing (BPO)/Managed Services dan Staffing/People Outsourcing asli asal Indonesia, berdiri sejak 2002.

Kenali kami lebih dekat →If your company is overwhelmed by a surge in calls, needs a well-organized sales or collections team, or wants to add manpower without hiring on your own — that's where Valdo comes in. 

Valdo is an Indonesian-born Business Process Outsourcing (BPO)/Managed Services and Staffing/People Outsourcing company, established in 2002.

Get to know us better →

Mengapa klien kami memilih Valdo?Why do our clients choose Valdo?

• Pengalaman lebih dari 24 tahun melayani industri bank, jasa keuangan, logistik, e-commerce, dan telekomunikasi di Indonesia.Over 24 years of experience serving banking, financial services, logistics, e-commerce, and telecommunications in Indonesia.
• Skala besar & cepat: ribuan workstation dan ratusan ribu interaksi pelanggan per hari.Large scale & fast: thousands of workstations and hundreds of thousands of customer interactions daily.
• Dua perusahaan resmi: PT Valdo International dan PT Valdo Sumber Daya Mandiri, sesuai kebutuhan kontrak Anda.Two official companies: PT Valdo International and PT Valdo Sumber Daya Mandiri, according to your contract requirements.
• Tersertifikasi: Sistem Manajemen Mutu (ISO 9001), Sistem Manajemen Keamanan Informasi (ISO 27001), Sistem Manajemen Anti Penyuapan (ISO 37001), dan Sistem Manajemen Keselamatan dan Kesehatan Kerja/K3 (4ISO 5001).Certified: Quality Management System (ISO 9001), Information Security Management System (ISO 27001), Anti-Bribery Management System (ISO 37001), and Occupational Health and Safety Management System (ISO 45001).
• Keamanan dan kepatuhan data terjaga: kerahasiaan data pelanggan menjadi prioritas, didukung prosedur keamanan, kepatuhan terhadap UU PDP, serta audit berkala.Data security and compliance maintained: customer data confidentiality is a priority, supported by security procedures, compliance with the PDP Law, and regular audits.
• Terukur: laporan kinerja bulanan, Perjanjian Tingkat Layanan (SLA), dan tim terdedikasi yang menangani akun Anda.Measurable: monthly performance reports, Service Level Agreements (SLA), and a dedicated team managing your account.