Perusahaan BPO/Managed Services dan Staffing Indonesia sejak 2002.Indonesia-based BPO/Managed Services and Staffing Company since 2002.
Valdo Inc. berdiri sejak 2002 sebagai penyedia layanan Business Process Outsourcing (BPO) di Indonesia. Kami membantu perusahaan menjalankan layanan pelanggan, aktivitas penjualan, penagihan, dan pekerjaan administrasi sehari-hari, dengan tim terlatih, prosedur yang jelas, dan hasil yang terukur.
Hari ini Valdo hadir melalui dua perusahaan: PT Valdo International dan PT Valdo Sumber Daya Mandiri, sehingga kerja sama bisa disesuaikan dengan kebutuhan legal dan operasional mitra kami.Valdo Inc. has been established since 2002 as a Business Process Outsourcing (BPO) service provider in Indonesia. We help companies run customer service, sales activities, collections, and daily administrative work, with trained teams, clear procedures, and measurable results.
Today Valdo operates through two companies: PT Valdo International and PT Valdo Sumber Daya Mandiri, so partnerships can be tailored to our clients' legal and operational needs.
Kami percaya layanan yang baik dimulai dari orang yang dipersiapkan dan diperlakukan dengan baik. Karena itu, kami menjaga pelatihan yang berkelanjutan, lingkungan kerja yang sehat dan aman, serta budaya integritas yang jelas.We believe good service starts with people who are well-prepared and well-treated. That is why we maintain continuous training, a healthy and safe work environment, and a clear culture of integrity.
VisiVision
Menjadi perusahaan Six Sigma Management Service terkemuka di kawasan Asia Tenggara, melayani berbagai segmen pelanggan dan industri.To become a leading Six Sigma Management Service company in the Southeast Asia region, serving various customer and industry segments.
MisiMission
Kami hadir di kota-kota utama Indonesia melalui pusat operasi dan titik layanan. Pusat operasi siap menangani layanan proses bisnis, infrastruktur, dan tenaga kerja; titik layanan terutama melayani kebutuhan tenaga kerja.We are present in key Indonesian cities through operating centres and points of service. Operating centres handle business-process, infrastructure, and people services; points of service mainly cover manpower needs.
Jabodetabek · Balikpapan · Bandung · Medan · Makassar · Palembang · Semarang · Surabaya · Yogyakarta
Bandar Lampung · Banjarmasin · Banyuwangi · Batam · Bengkulu · Jambi · Malang · Manado · Mataram · Parepare · Pekanbaru · Denpasar · Padang · Pontianak · Purwokerto · Samarinda · Tegal
Grup Valdo mengelola sekitar 19.000 karyawan di lokasi-lokasi ini, dan terus bertambah.The Valdo group manages around 19,000 employees across these locations, and keeps expanding.
Mengejar standar layanan tertinggi, melampaui ekspektasi klien, dan terus melakukan perbaikan untuk menghasilkan dampak positif.Pursuing the highest service standards, exceeding client expectations, and continuously improving to create a positive impact.
Meningkatkan efisiensi dan efektivitas, dengan respons cepat serta perhatian pada setiap kebutuhan klien.Improving efficiency and effectiveness, with quick response and attention to every client's needs.
Mengutamakan kejujuran, konsistensi, keandalan, dan kepercayaan, dengan komitmen untuk menepati janji dan bertanggung jawab atas setiap tindakan.Prioritizing honesty, consistency, reliability, and trust, with a commitment to keeping promises and taking responsibility for every action.
Mendorong pemikiran yang kreatif dan menciptakanlingkungan yang menghargai ide-ide segar dan pendekatan inovatif untuk peningkatan proses.Encouraging creative thinking and creating an environment that values fresh ideas and innovative approaches to process improvement.
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Upload: /img/iso/logo-iso-45001.pngLihat detail sertifikasi & kebijakan →See certification & policy details →
Valdo aktif di asosiasi industri dan jaringan bisnis yang relevan.Valdo is active in relevant industry associations and business networks.
Asosiasi Bisnis Alih Daya IndonesiaIndonesia Outsourcing Association
Asosiasi Pengusaha IndonesiaIndonesian Employers Association
Asosiasi Fintech Pendanaan Bersama IndonesiaIndonesian Joint Funding Fintech Association
Indonesia Contact Center AssociationIndonesia Contact Center Association
Proud BNI Member
Anggota Business Network International — jaringan rujukan bisnis, bukan asosiasi industri.A member of Business Network International — a business referral network, not an industry association.
Manajemen Valdo sehari-hari: orang, proses, dan teknologi.Valdo's day-to-day management: people, processes, and technology.
Upload foto: /img/photos/mgmt-mark.jpgLulusan terbaik (summa cum laude) BiNus University untuk jenjang sarjana dan magister, dengan lebih dari 28 tahun pengalaman di bidang teknologi informasi. Pemegang sertifikasi CISA (audit sistem informasi) dari ISACA sejak 2005. Berpengalaman dalam manajemen teknologi, strategi bisnis digital, arsitektur perangkat lunak, sampai desain antarmuka pengguna.Top graduate (summa cum laude) of BiNus University for both bachelor's and master's degrees, with over 28 years of experience in information technology. A CISA (information systems audit) certification holder from ISACA since 2005. Experienced in technology management, digital business strategy, software architecture, and user interface design.
Upload foto: /img/photos/mgmt-budi.jpgLebih dari 29 tahun di industri multifinance dan perbankan. Profesional pertama di Indonesia yang meraih gelar Six Sigma Master Black Belt dari GE Capital. Ia pernah memimpin pembentukan operasi bisnis baru, termasuk operasi kartu kredit Bank Mandiri dan pengambilalihan bisnis otomotif di Thailand. Di Valdo, ia membangun operasi alih daya untuk bank, multifinance, dan asuransi terkemuka.Over 29 years in the multifinance and banking industry. The first professional in Indonesia to earn a Six Sigma Master Black Belt from GE Capital. He has led the establishment of new business operations, including Bank Mandiri's credit card operations and the acquisition of an automotive business in Thailand. At Valdo, he built outsourcing operations for leading banks, multifinance companies, and insurers.
Upload foto: /img/photos/mgmt-ungki.jpgLebih dari 28 tahun di industri keuangan Indonesia, dengan pengalaman di operasi kredit, manajemen risiko, dan jaringan cabang di GE Capital, dengan tanggung jawab utama pada mutu layanan. Lulusan Fakultas Ekonomi Universitas Indonesia. Di Valdo, ia membangun sistem pengelolaan karyawan, mengawasi ribuan tenaga kerja alih daya, dan mengoordinasikan perbaikan berkelanjutan.With over 28 years in Indonesia's financial industry, including experience in credit operations, risk management, and branch networks at GE Capital, with primary responsibility for service quality. A graduate of the Faculty of Economics, University of Indonesia. At Valdo, he built the employee management system, oversaw thousands of outsourced workers, and coordinated continuous improvement.
Pertanyaan Anda dapat kami teruskan ke tim kami (info@valdoinc.com).Your question may be forwarded to our team (info@valdoinc.com).